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AT&T FIBER OPTICS INFRASTRUCTURE

AT&T Contact Information:

AT&T Construction Helpdesk
T: 210-829-5095, Hours: 7am-4pm
(Voicemail may be left after hours)
Emergencies: 1-800-246-8464, 0

AT&T Southwest
AT&T GigaPower
San Antonio, TX
Email: g04226@att.com

Mastec is the Subcontracting Company that is heading up this project for AT&T, at The Oaks, Country Oaks, and The Royal Oaks subdivisions. They can be reached at 210-449-0537 to help you learn more about Mastec’s needs for access to the easements.

AT&T Utility Infrastructure Concerns

AT&T Utility Infrastructure Installation Concerns
As most of the community may be aware by now,  AT&T has been installing their utility infrastructure for the past month or so.  The Association has received numerous complaints from homeowners regarding damage to their private property.  If you notice, many of the trucks and workers out in the easements do not have any discerning names or phone numbers associated with them.
Fortunately, one of these subcontractors reached out to one of our Standard’s Monitors while she was out inspecting the property.  He provided us with the following contact numbers below.  Please make note of these and do call them if you see any issues with their access to your property easements.
The Morelia Group is the Subcontracting Company that is heading up this project for AT&T, they can be reached at 1-800-604-2218 along with their e-mail address at CustomerService@MoreliaGroup.com

Or you may call AT&T Directly

AT&T Construction Helpdesk
T: 210-829-5095, Hours: 7am-4pm
(Voicemail may be left after hours)
Emergencies:  1-800-246-8464, 0
AT&T Southwest
AT&T GigaPower
San Antonio, TX

Email:  g04226@att.com

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CONTACT US

12395 Military Drive West
San Antonio, TX 78253
Phone 210-679-8761
Info Line 210-679-7241
Fax 210-679-0040

Email:
infoaction@villagesofwestcreek.com

OFFICE HOURS

Monday 9: 00 am – 6:00 pm
Tuesday 9: 00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9: 00 am – 6:00 pm
Friday 9: 00 am – 6:00 pm

NOTE: The Office is open on the 2nd Saturday each month from 9:00 am – 1:00 pm