REGISTER TO ACTIVATE YOUR HOMEOWNER PORTAL TODAY!

ACTIVATE YOUR HOMEOWNER PORTAL

In early August, each homeowner should have received a postcard from Spectrum with instruction on how to register on their website to access your personal portal.  We encourage you to immediately register your online service center account at www.spectrumam.com using the access code provided on the back of your postcard.

If you have any questions, misplaced your postcard, or need anything at all, give us a call at 210-679-8761 or chat with us online using the Live Chat feature.

You can also email us at contact@spectrumam.com.

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CONTACT US

12395 Military Drive West
San Antonio, TX 78253
Phone: 210-679-8761
Info Line: 210-679-7241
Fax: 210-679-0040

After Hours Emergency Contact Number: 210-494-0659. If Life or Fire Emergency, call 911 first then the after hours Emergency Contact Number.

Office Email:
infoaction@villagesofwestcreek.com

Board Email:
Board@villagesofwestcreek.com

OFFICE HOURS

Monday 9: 00 am – 6:00 pm
Tuesday 9: 00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9: 00 am – 6:00 pm
Friday 9: 00 am – 6:00 pm

NOTE: The Office is open on the 2nd Saturday each month from 9:00 am – 1:00 pm

AT&T FIBER OPTICS INFRASTRUCTURE

Mintco, the subcontractor for AT&T will need access to certain backyards. Over the next several weeks, Mintco crews will be working in the Villages of Westcreek. The crews will need to access backyard easements so crew members will be leaving door hangers. Should you receive one, we ask that you please make arrangements or accommodations for the crew members to have access.

Once the work is complete, they will mend any damage caused to your lot during this process.

If you, the homeowner, have any questions you may call Oscar Hernandez with Mintco at 210-634-9055.