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FALL FESTIVAL 2021

SPECTRUM COVID-19 COMMUNITY RESOURCES

COMMUNITY CENTER POOL SCHEDULE – 2021

VWOA POOL RULES

CLICK HERE to view the Pool Rules revised on June 17, 2021!

PRIVATE PARTIES RESERVATION BEGIN MAY 15, 2021!

FACILITY RENTAL CONTRACTS AND INFORMATION

FOLLOW US

VWOA NOW TRANSITIONING TO NEW RFID CARDS!

We are happy to announce that we have started the process of issuing residents their new Radio Frequency Identification (RFID) cards.

So what does this mean to our residents?

With your new RFID ID Card, you will no longer have to come to the office to have your ID cards updated. Your cards will automatically update your status when you pay your assessments.

We plan to activate the system on April 22, 2019. Upon activation, the locking mechanisms on the Pools, Sports Park Courts, Tot Lot, Dog Park and restrooms will be turned on. What this means is that when you go to the Sports Park, your new RFID ID card will allow you to gain access to these amenities.  You will need your active RFID Cards to access all the amenities by May 1, 2019.

How to Get your New RFID Cards?

Simply come to the office during our regular business hours. All residents and children over 12, will need to be issued the new RFID card.

Note: This process can take approximately 5 to 10 minutes to issue the new cards to each household since we must take new photos of each cardholder.

Our goal is to issue as many cards as possible before the opening of the 2019 Pool Season and to work out any bugs in the system that may occur.

We appreciate your patience as we make this transition to improve service to the members of our community.

You can download, print and complete one of the following RFID Card Registration Forms and bring it to the office during normal business hours.  This will speed up the registration process for you.

The is a $20.00 replacement fee for all lost and damaged RFID Cards.

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CONTACT US

OFFICE ADDRESS:

12395 Military Drive West
San Antonio, TX 78253
Phone: 210-679-8761
Fax: 210-679-0040

AFTER-HOUR EMERGENCY CONTACT NUMBER:

210-494-0659.

FIRE AND LIFE EMERGENCY:

Call 911 first then the after-hours Emergency Contact Number.

CONTACT US BY EMAIL:

OFFICE HOURS

Monday thru Friday: Hours 9:00 AM – 6:00 PM

2nd Saturday of the month: Hours:  9:00 AM – 1:00 PM

Reminder:  The VWOA office is closed on the 3rd Friday of the month from 11:00 a.m.-12:00 p.m. for staff training.

Holiday Closure:  The office will be closed, Monday, October 11, 2021, in observance of the Columbus Day Holiday. Normal office hours will resume on Tuesday, October 12, 2021.

COVID 19 PRECAUTIONS WHEN VISITING THE VWOA OFFICE

Please note the following when visiting the VWOA Office:

SOCIAL DISTANCING

Stay at least 6 feet (about 2 arm lengths) from other people.

Social distancing also called “physical distancing,” means keeping space between yourself and other people.

To practice social or physical distancing:

  • Tape Markings will be set up outside of the VWOA office for Social Distancing.
  • Do not gather in groups.

 

FACE MASKS RECOMMENDED

    Please cover your mouth and nose with a cloth face covering when entering the VWOA building.

    Cloth face coverings should NOT be placed on children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.

    Keep at least 6 feet between yourself and others, even when you wear a face covering.