SUBSCRIBE

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Subscribe for Newsletter and Alerts
For Email Marketing you can trust

VWOA AMENITY RULES

CLICK HERE to view the Pool Rules revised - June 17, 2021!

CLICK HERE to view the Sports Park Rules revised - August, 2021!

VENDORS ALERT

POOL HOURS

FOLLOW US

ASSESSMENTS

BILLING AND COLLECTION POLICY  PLUS ASSESSMENTS COUPONS

  • CLICK HERE  for Billing and Collection Policy effective November 20, 2018
  • CLICK HERE for VWOA Schedule of Billing Procedures effective March 1, 2021
  • CLICK HERE to download and print the 2024 Assessment Coupons

ASSESSMENT RATES

The assessments for 2024 are $475.20 for the year or $118.80 quarterly.  If you pay quarterly, please remember the due dates are as follows:

Quarter Due Date Finance Charge Applied
1 1/1/2024 1/30/2024
2 4/1/2024 4/30/2024
3 7/1/2024 7/30/2024
4 10/1/2024 10/30/2024

NOTE:  Finance charges are applied on past due assessments.

IMPORTANT:  All residents 12 and older must have a current VWOA RFID card in order to access the pool and park and attend VWOA events.

HOW TO PAY  YOUR ASSESSMENTS

  • Effective August 1, 2016, you have the option to pay your assessments online once you register for your account at www.spectrumam.com.   If you choose to pay your assessments via the www.spectrumam.com website, please note the following fees:
    • 3.5% convenience fee when paying with a credit or debit card.
    • $1.99 fee when paying by e-check.
    • However, credit/debit card payments in the office will be processed through the www.spectrumam.com website and assessed the above-mentioned fee.
  • NOTE:
    • The above fees do not go to Spectrum Association Management or VWOA; they are the merchant vendor’s fees.
    • To use your credit card you must register your account on www.spectrumam.com.

HOW TO AVOID THESE FEES

  • You can still come into the office and pay your assessments in cash, or a check/money order without incurring a fee.

WHERE TO MAIL YOUR PAYMENTS

  • If you prefer to mail your payment, please send your check or money order payable to “The Villages of Westcreek Owners Association” and mail it to:
Spectrum Association Management 
P.O. Box 299008
Lewisville, TX  75029
or
The Villages of Westcreek Owners Association
12395 Military Drive West
San Antonio, Texas 78253
  • Make sure you include your Spectrum Account Number on your check/money order.
  • If you have multiple addresses please note them on your payment stub and/or check.

PAYMENT PLANS

If you have any questions about what you owe, please contact us and we will be happy to discuss those charges with you.  If there are extenuating circumstances that have led to you not being able to pay your association dues or if you need a little extra time you may consider requesting a payment plan.

Homeowners can apply for a payment plan via the Spectrum Association Management website at www.spectrumam.com.  You will need to click on “Pay Bill”, then click on “Request a Payment Plan”.   Here you will enter all required information and will receive a payment plan agreement within 3-5 business days.  Spectrum requires a signature of the payment plan within 5 business days in order to activate the agreement.

Should you have additional questions please feel free to give us a call at 210-494-0659.

CONTACT US

OFFICE ADDRESS:

12395 Military Drive West
San Antonio, TX 78253
Phone: 210-679-8761
Fax: 210-679-0040

AFTER-HOUR EMERGENCY CONTACT NUMBER:

210-494-0659.

FIRE AND LIFE EMERGENCY:

Call 911 first then the after-hours Emergency Contact Number.

CONTACT US BY EMAIL:

OFFICE HOURS & HOLIDAY SCHEDULE

Regular Business Hours:
Monday thru Friday (9 am till 6 pm)

Office Closed Daily for Lunch
12:00pm-1:00pm

Closed For Monthly Training And Development :
Every Third Friday- From 11:00 am- 12:00 pm
Saturdays Quarterly Business Hours:
(January 13, April 13, July 13, and October 12 (9 am till 1 pm))  
Holiday Schedule:- 
New Year’s Day- January 1, 2024
Good Friday- March 29, 2024
Memorial Day- May-27, 2024
Independence Day- July 4, 2024
Labor Day-September 2, 2024
Thanksgiving Day- November 28, 2024
Thanksgiving Friday- November 29, 2024
Christmas Eve- December 24, 2024
Christmas Day- December 25, 2024

SPORTS PARK HOURS

DAILY: 8:00 am till 10:00 pm

UPCOMING EVENTS

Oct
26
Sat
2024
3:00 pm COMMUNITY CENTER HALL – CLOSED F... @ VWOA Community Center Hall
COMMUNITY CENTER HALL – CLOSED F... @ VWOA Community Center Hall
Oct 26 @ 3:00 pm – 11:00 pm
COMMUNITY CENTER HALL - CLOSED FOR PRIVATE EVENT @ VWOA Community Center Hall
July 27, 2019 1-4pm
5:00 pm Sports Park Pavilion Private Eve...
Sports Park Pavilion Private Eve...
Oct 26 @ 5:00 pm – 8:00 pm
Sports Park Pavilion Private Event Rental
Meza June 8, 2019 12-3pm Pavilion party