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SPECTRUM COVID-19 COMMUNITY RESOURCES

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VWOA RFID CARDS

UPDATING YOUR VWOA RFID CARDS

  • Click here regarding the issuance of Radio Frequency Identification (RFID) cards during the COVID-19 Pandemic.

So what does this mean to our residents? 

  • With your new RFID ID Card, you will no longer have to come to the office to have your ID cards updated. Your cards will automatically update your status when you pay your assessments.
    Upon activation, the locking mechanisms on the Pools, Sports Park Courts, Tot Lot, Dog Park, and restrooms will be turned on. What this means is that when you go to the Sports Park, your new RFID ID card will allow you to gain access to these amenities. You will need an RIFD ID card to access the amenities.

How to get your new RFID Cards?  

  • Simply come to the office during our regular business hours. All residents and children over 12, will need to be issued the new RFID card. Note: This process can take approximately 5 to 10 minutes to issue the new cards to each household since we must take new photos of each cardholder.
  • You can speed up the process by completing one of the forms listed below and bringing to the office to have your new card issued

Fees

  • Replacement Fee – VWOA RFID Cards: $20.00 per card!
  • Tenants Initial Issuance Fee – VWOA RFID Card:  $10.00 per card!

CONTACT US

12395 Military Drive West
San Antonio, TX 78253
Phone: 210-679-8761
Fax: 210-679-0040

After Hours Emergency Contact Number: 210-494-0659. If Life or Fire Emergency, call 911 first then the after hours Emergency Contact Number.

Office Email:
frontoffice@villagesofwestcreek.com

Board Email:
Board@villagesofwestcreek.com

Community Manager Email:
cm@villagesofwestcreek.com

OFFICE HOURS

Monday thru Friday: Hours 9:00 AM – 6:00 PM

2nd Saturday of the month: Hours:  9:00 AM – 1:00 PM

COVID 19 Precautions when visiting the VWOA OFFICE

Please note the following when visiting the VWOA Office:

Limit 4 people maximum in the lobby.

If you need to meet with specific staff members, you will need to schedule an appointment by calling 210-679-8761.

SOCIAL DISTANCING

Stay at least 6 feet (about 2 arm lengths) from other people.

Social distancing also called “physical distancing,” means keeping space between yourself and other people.

To practice social or physical distancing:

  • Tape Markings will be set up outside of the VWOA office for Social Distancing.
  • Do not gather in groups.

FACE MASKS REQUIRED

Please cover your mouth and nose with a cloth face covering when entering the VWOA building.

Cloth face coverings should NOT be placed on children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.

Keep at least 6 feet between yourself and others, even when you wear a face covering.