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VWOA AMENITY RULES

CLICK HERE to view the Pool Rules revised - June 17, 2021!

CLICK HERE to view the Sports Park Rules revised - August, 2021!

Vendor Alert Flyer

2022 POOL SCHEDULE

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VWOA RFID CARDS

Last updated on: 6/30/2022

UPDATING YOUR VWOA RFID CARDS

So what does this mean to our residents? 

  • With your new RFID ID Card, you will no longer have to come to the office to have your ID cards updated. Your cards will automatically update your status when you pay your assessments.
  • Upon activation, the locking mechanisms on the Pools, Sports Park Courts, Tot Lot, Dog Park, and restrooms will be turned on. What this means is that when you go to the Sports Park, your new RFID ID card will allow you to gain access to these amenities. You will need an RIFD ID card to access the amenities.

How to get your new RFID Cards?  

  • Simply come to the office during our regular business hours. All residents and children over 12, will need to be issued the new RFID card. Note: This process can take approximately 5 to 10 minutes to issue the new cards to each household since we must take new photos of each cardholder.
  • You can speed up the process by completing one of the forms listed below and bringing to the office to have your new card issued

Fees

  • Replacement Fee – VWOA RFID Cards: $10.00 per card!
  • Tenants Initial Issuance Fee – VWOA RFID Card:  $10.00 per card!

CONTACT US

OFFICE ADDRESS:

12395 Military Drive West
San Antonio, TX 78253
Phone: 210-679-8761
Fax: 210-679-0040

AFTER-HOUR EMERGENCY CONTACT NUMBER:

210-494-0659.

FIRE AND LIFE EMERGENCY:

Call 911 first then the after-hours Emergency Contact Number.

CONTACT US BY EMAIL:

OFFICE HOURS

Monday thru Friday: Hours 9:00 AM – 6:00 PM

2nd Saturday of the month: This month, the office will  be open on  Saturday, December 10, 2022, from 9:00 AM to 1:00 PM.

Reminder: The VWOA office is closed on the 3rd Friday of the month (December 16) from  11:00 AM.-12:00 PM for Staff Development.

The  office will be closed, December 26, 2022,  in observance of the Christmas holiday.The office will reopen on Tuesday, December 27, 2022, for normal business hours. The Villages of Westcreek office will be open from 9:00 AM-2:00 PM on Thursday, December 29, 2022, and Friday, December 30, 2022.

SPORTS PARK HOURS

DAILY: 8:00 am till 10:00 pm