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SPECTRUM COVID-19 COMMUNITY RESOURCES

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RFID CARD ISSUANCE PROCESS DURING THESE CHALLENGING TIMES

RFID CARDS

We are happy to announce that we have started the process of issuing residents their Radio Frequency Identification Cards. Simply come to the office during our regular business hours. RFID cards will be issued in the Community Center Hall.

  • Please enter the side entrance by the Community Center Pool.
  • All residents and children over 12 will need to be issued an RFID Card.
  • This process can take approximately 5 to 10 minutes to issue the new cards to each household since we must take new photos of each cardholder.
  • Limit 4 people maximum in the Community Center Hall.

RFID CARDS WILL BE ISSUED DURING THE FOLLOWING HOURS:

  • Morning Session -10 am till 1 pm.
  • Closed for Sanitizing – 1 pm till 2 pm.
  • Afternoon Session – 2 pm till 5 pm.

RFID CARD FEES:

  • The first RFID Card for Homeowners is FREE.
  • The replacement RFID cards fee is $20.00.
  • Tenant’s RFID cards fee is $10.00 (Updated Lease Needed).
  • If you need a Replacement RFID card or Tenant’s RFID card, please drop by the VWOA Office first to prepay your fees.

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CONTACT US

12395 Military Drive West
San Antonio, TX 78253
Phone: 210-679-8761
Fax: 210-679-0040

After Hours Emergency Contact Number: 210-494-0659. If Life or Fire Emergency, call 911 first then the after hours Emergency Contact Number.

Office Email:
frontoffice@villagesofwestcreek.com

Board Email:
Board@villagesofwestcreek.com

Community Manager Email:
cm@villagesofwestcreek.com

OFFICE HOURS

Monday thru Friday: Hours 9:00 AM – 6:00 PM

2nd Saturday of the month: Hours:  9:00 AM – 1:00 PM

COVID 19 Precautions when visiting the VWOA OFFICE

Please note the following when visiting the VWOA Office:

Limit 4 people maximum in the lobby.

If you need to meet with specific staff members, you will need to schedule an appointment by calling 210-679-8761.

SOCIAL DISTANCING

Stay at least 6 feet (about 2 arm lengths) from other people.

Social distancing also called “physical distancing,” means keeping space between yourself and other people.

To practice social or physical distancing:

  • Tape Markings will be set up outside of the VWOA office for Social Distancing.
  • Do not gather in groups.

FACE MASKS REQUIRED

Please cover your mouth and nose with a cloth face covering when entering the VWOA building.

Cloth face coverings should NOT be placed on children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.

Keep at least 6 feet between yourself and others, even when you wear a face covering.