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VWOA AMENITY RULES

CLICK HERE to view the Pool Rules revised - June 17, 2021!

CLICK HERE to view the Sports Park Rules revised - August, 2021!

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STAGE 2 WATER RESTRICTIONS EFFECTIVE JUNE 12, 2018

San Antonio has been under Stage 1 drought restrictions for less than a month, but dry, hot conditions have caused the Edwards Aquifer 10-day average to drop to 650 feet, requiring Stage 2 water restrictions.  Per city ordinance, City Manager Sheryl Sculley in consultation with Robert R. Puente, president/CEO of San Antonio Water System, declared Stage 2 management rules are in effect as of Tuesday June 12, 2018.

Stage 2 of the city’s drought plan is triggered when the 10-day average of the Edwards Aquifer at the J-17 monitoring well drops to 650 feet or below. According to the city’s Aquifer Management Plan ordinance, coming out of drought stages can be considered 15 days after the aquifer is above the trigger. Puente notes that the watering restrictions are not suggestions – they are municipal laws that will be enforced. “During drought, SAWS focuses on education. Now that we have been in restrictions for three weeks, our customers have had the opportunity to get accustomed to drought rules once again,” he said. “Contracted police officers are patrolling and they can issue citations if they witness violations.”

Watering days stay the same in Stage 2 as in Stage 1, however the hours during which watering is allowed are shortened. Watering with a sprinkler, irrigation system or soaker hose is allowed only between 7-11 a.m. and 7-11 p.m. on your designated day. Watering with a hand-held hose is still allowed any time on any day.
Watering days are determined by the last number of your address:

0 or 1 – Monday
2 or 3 – Tuesday
4 or 5 – Wednesday
6 or 7 – Thursday
8 or 9 – Friday

No watering on the weekends

If you observe water waste, the best way to report it is online at saws.org/waterwaste. Customers can also call SAWS Conservation at 210-704-SAVE (210-704-7283). Please provide as much information as possible, including location, time of day, a brief description of the problem, and how long it has been going on.

For more information about the ordinance and Stage 2 watering rules, visit saws.org/drought.

CONTACT US

OFFICE ADDRESS:

12395 Military Drive West
San Antonio, TX 78253
Phone: 210-679-8761
Fax: 210-679-0040

AFTER-HOUR EMERGENCY CONTACT NUMBER:

210-494-0659.

FIRE AND LIFE EMERGENCY:

Call 911 first then the after-hours Emergency Contact Number.

CONTACT US BY EMAIL:

OFFICE HOURS & HOLIDAY SCHEDULE

Regular Business Hours:
Monday thru Friday (9 am till 6 pm)

Office Closed Daily for Lunch
12:00pm-1:00pm

Closed For Monthly Training And Development :
Every Third Friday- From 11:00 am- 12:00 pm
Saturdays Quarterly Business Hours:
(January 13, April 13, July 13, and October 12 (9 am till 1 pm))  
Holiday Schedule:- 
New Year’s Day- January 1, 2024
Good Friday- March 29, 2024
Memorial Day- May-27, 2024
Independence Day- July 4, 2024
Labor Day-September 2, 2024
Thanksgiving Day- November 28, 2024
Thanksgiving Friday- November 29, 2024
Christmas Eve- December 24, 2024
Christmas Day- December 25, 2024

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DAILY: 8:00 am till 10:00 pm

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